OTHERS

Building customer relations


Nowadays, the business develops, maintains and establishes relations with customers to achieve success and growth because, in today’s market, the customer is the king everything is produced according to the customer not according to the manufacturer.
Customer is nurtured in such a manner that it would help a business on how to gain a higher return. Under this segment, the relation is made in the following manner:
a) Customer is a stranger
When a customer has no pre-contract with business and business is generating efforts to make that contact with the help of advertisements and commercials, brand awareness, promotional events.
b) Customers are acquaintance
Under this customer is made familiar with the services. He/she is giving the best service to turn her/him into a permanent customer. He/she will come again and again to avail of your services and tell another 100 people.
c) Customer become friends
As time passes, customers become friends and started giving you the feedback and you can use that feedback to improve your services. Moreover, known customers will not hesitate to provide your business house some new recommendations.
d) Customers are partners
Now some customers would provide new suggestions for new services by which business houses will adopt new opportunities and explore domestic and international markets.

M/s Geeta Punn

MBA IIIrd SEM

KC Group of Institution

India.

https://www.intraders.org/october/

The 4th InTraders International Conference On International Trade 7-9 October 2019 Turkey

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Rashmi Gujrati

Prof. Dr. Rashmi Gujrati , Professor-Dean (International Affairs) CT University, India President-Editor-In-Chief Tradepreneur Global Academic Platform, UK (Institution of Research & Development) Qualification: M.com, MBA, Ph.D. Specialization: Marketing, Finance & International Business, Entrepreneurship. Editor-In-Chief International Journal of Business Operation Editorial Board member of (IJEFMS) Science Publish Group, USA Editorial Board Member of Academic for Global Business Advancement Association, USA Reviewer of Common Ground Research Networks University of Illinois, USA Reviewer IBIMA Association, Spain Scientific Review Committee, Advisory Board Member of AASE Member Chung Yuan Christiana University, Taiwan Scientific Board Member of InTraders Academic Platform, Turkey Editorial Board Member of Journal of Agriculture, Food, Environment and Animal Sciences, Turkey Indian Commerce Association Indian Accounting Association Indian College Principals Association Review & Editorial Committee Board Member Laescuela Education Scientific Committee Member of Research Synergy Foundation (RSF) Indonesia Editorial & Review Committee member FSSER Malaysia Editorial & Review Committee member GI-SSF Malaysia +919759347347

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